General Questions
Most popular questions
Appos Studio is a powerful, self-service mobile app builder that allows users to create and customize apps for both iOS and Android platforms without needing extensive coding knowledge.
With an intuitive interface and a variety of templates and features, Appos Studio empowers individuals and businesses to design, preview, and publish their apps quickly and easily.
For the easiest app-building experience, Appos Studio gives you the tools to turn your website into a mobile app—quickly and hassle-free.
The cost of using Appos Studio varies based on the pricing plan you choose, with options designed to fit different budgets and needs.
For detailed pricing information and to explore our various plans, please visit our Pricing page. There, you'll find a breakdown of features included with each plan, ensuring you can select the best option for your app development project.
To log in to Appos Studio, simply click the 'Login' link at the top of the page or visit https://studio.appos.io/. You can log in using your email address or your associated Google account for easy access to your projects.
If you get locked out of your account, visit https://studio.appos.io/ and click on "Forgot Password?". Follow the prompts to reset your password. If you’ve forgotten the email address you used to register or continue to have issues, please email us at support@appos.io for further assistance.
Unfortunately, no. For safety and security reasons, we ask that you create a separate login for each Appos product or service you use. This approach helps protect your data and ensures that each app has its own secure access point.
By managing separate logins, you can enhance your account security while still enjoying the unique features of each Appos application. If you need help with the login process, our support team is here to assist you!
If your question isn't listed here, feel free to email us at support@appos.io. Our team is happy to assist you with any inquiries you may have!
By managing separate logins, you can enhance your account security while still enjoying the unique features of each Appos application. If you need help with the login process, our support team is here to assist you!
Begin Here
How to get started questions
To create your app, all you need is your website address (URL) and a valid email address. To begin exploring Appos Studio, visit https://studio.appos.io/, click 'Sign Up' and follow the prompts to get started.
Publishing requires developer accounts. Apple App Store enrollment costs $99 USD/year, and Google Play charges a one-time $25 USD fee. Fees are subject to change per Apple and Google policies.
Yes! Appos Studio is designed to be compatible with most websites, including popular content management systems (CMS) like WordPress, WIX, and Squarespace, as well as e-commerce platforms like Shopify and Magento.
To see how your website would look as a mobile app, register for your free account now at https://studio.appos.io!
Once you've customized your app to match your brand and preferences, it only takes a few moments for Appos Studio 3 to build it. This customization can take as little as 10 minutes!
However, please note that publishing your app to the Apple App Store and Google Play Store may take up to 30 days for review and approval before it appears in the app directory.
You can test your app before it’s published using Appos Studio's built-in iOS and Android mobile phone emulator, which lets you preview how your app will look on mobile devices.
Please note that the emulation may be slower and less responsive than your final app, but rest assured, your completed app will be a fast and robust native application that runs smoothly on your users' devices.
Personalize It
Design & customization
You have extensive customization options available to ensure your app aligns perfectly with your brand. You can create a custom app icon and launch screen, choose the layout, select between light and dark modes, change the colors of your menu bars, and personalize the navigation menu with your choice of icons, among many other features.
No, your app will be completely white-labeled and will not include any Appos logos, watermarks, or branding of any kind.
However, to comply with app store requirements for publication, you must provide a technical support contact email on a dedicated help page within your app. If you opt to use our default support page, a small Appos logo will be displayed at the bottom of the screen.
If you want to identify the HEX color of your logo or any other design elements, simply use our color picker tool at https://palette.appos.design/.
Upload an image or photo, and our tool will help you select the exact colors used, providing you with the corresponding HEX color codes (e.g., #969fff).
It's the quick and easy way to pinpoint the exact shades you're working with!
No, the cube or block splash screen you see while previewing your apps in the Appos Studio builder is just a feature of the phone emulator and will not appear in your final app build. Your published app will have your custom launch screen instead.
You’ll have access to hundreds of premium-designed icons to choose from when creating your menus. To explore all the available options, please visit https://ionic.io/ionicons.
Appos seamlessly integrates with leading platforms like Adobe Express, OneSignal, OpenAI, and other essential tools to streamline the app-building process. These integrations allow you to enhance your app’s functionality without complex coding, making it easier to create powerful, feature-rich applications.
During peak times, a large number of users may be trying to preview their apps simultaneously, which can overwhelm the emulators and lead to longer wait times in the queue.
To ensure a smooth experience for everyone, we have implemented a queue system that allows users to take turns accessing the emulators without causing performance issues. This ensures that each preview runs as efficiently as possible, allowing you to see your app in action without interruptions.
We appreciate your patience and understanding as we work to provide a reliable service for all our users.
When you preview your app in the emulator, you're actually running a simulation of a mobile device's software on your computer. This emulator mimics the environment of an actual smartphone, allowing you to see how your app will function on a real device.
However, because the emulator operates within your computer's system rather than directly on a mobile device, it may run slower and less responsively than the final version of your app. The emulation process can be resource-intensive, which may contribute to sluggish performance.
Rest assured, once your app is built and published, it will run smoothly and efficiently on users' devices, providing a fast and seamless experience.
Release Your App
Updates & publishing questions
An app build is a complete, compiled version of your app that’s ready to be installed on mobile devices or submitted to app stores. Each build reflects the latest updates and configurations for your app, including new features, design adjustments, and any other modifications you’ve made.
Additionally, any updates made to your website will automatically reflect in your app. This means that when you update your website, those changes will appear in your app in real-time, ensuring a consistent user experience across both platforms without the need for additional builds.
This streamlined approach allows you to keep your app fresh and relevant with minimal effort!
To build your application, you'll need enough build credits in your account. Each completed build request uses one credit, which will be automatically deducted from your balance.
No, unused build credits do not roll over. At the end of your subscription’s billing cycle, your payment method will be charged, and your account will be replenished with a new set of build credits.
Please note that any unused credits from the current billing cycle will expire.
You may need multiple builds if you plan to update your app over time, as each update requires a new build to incorporate changes. Additional builds are also helpful if you’re testing different versions or customizing the app for multiple audiences or regions.
Additionally, any updates made to your website will automatically reflect in your app. This means that when you update your website, those changes will appear in your app in real-time, ensuring a consistent user experience across both platforms without the need for additional builds.
This streamlined approach allows you to keep your app fresh and relevant with minimal effort!
As long as you maintain an active subscription, Appos will provide free software updates to keep your app safe, secure, and compatible with the latest smartphones and mobile devices. However, if you want to make changes to your app's design, layout, or navigation, you'll need to create a new build and publish the updated version to the app stores.
Additionally, any updates made to your website will automatically reflect in your app. This means that when you update your website, those changes will appear in your app in real-time, ensuring a consistent user experience across both platforms without the need for additional builds.
Any changes made to your website will automatically update in your app. This means that when you modify your website, those updates will instantly appear in your app, providing a consistent user experience across both platforms without requiring additional builds.
This enables you to keep your app current and engaging with minimal effort!
Absolutely! You can make changes to your app's graphics, layout, navigation, and more. However, please note that you will need to create a new build and publish the updated code to the app stores to reflect these changes.
Yes! Your app will appear in the app stores as long as it meets the Publishing Guidelines set by Apple and Google. Once your app is reviewed and approved, it should be listed in the app store within 24 hours, making it available for your customers to download.
The review process for your app can take up to 30 days at most. However, once your app is approved, it is typically published to the app stores in less than 24 hours, making it available for download shortly thereafter.
Yes, publishing your app does involve additional costs. To publish on the Apple App Store, you’ll need an Apple Developer Program account, which costs $99 USD per year. For the Google Play Store, there is a one-time publishing fee of $25 USD.
With our self-service Appos Studio subscribers, we cannot guarantee that your app will be approved. However, users who carefully adhere to these Publishing Guidelines typically receive approval.
For our full-service design customers, we take an active role in ensuring compliance, guaranteeing that your app will be approved, or we will make the necessary adjustments to ensure it meets the app store requirements.
To improve the chances of your app being approved, we recommend following these Publishing Guidelines as closely as possible. Apps that contain inappropriate content, such as adult material or hate speech, will be rejected.
Additionally, avoid creating copycat apps that closely resemble existing ones, as well as incomplete apps that lack functionality or key features. It's crucial to provide accurate information about your app's functionality and to include a clear privacy policy that demonstrates responsible handling of user data.
Lastly, ensure that your app complies with all specific guidelines set by the app store, as any violations can lead to rejection. By adhering to these recommendations, you can significantly enhance your app's chances of being approved.
If you hold a basic tier subscription, you won’t have access to download the source code, as this tier comes with a regular license that excludes it.
However, standard and premium tier customers can download the source code through an Extended License. If you or someone you know is a skilled software developer, you’re welcome to make any edits to the source code as you see fit.
Yes! We offer full-service publishing for both the Apple App Store and Google Play Store for a one-time fee of $249.95 USD. Our team will handle the entire submission process, ensuring your app meets all the strict guidelines and requirements set by Apple and Google.
We will guide you through every step of the process, including app store compliance, metadata submission, and any necessary adjustments to ensure approval. We stand by our service and offer a 100% money-back guarantee if your app is not successfully published.
Manage Subscriptions
Accounts & billing questions
Charges from Appos will appear on your bank statement as "Appos.IO." This clear labeling helps you easily identify your transactions related to our services. If you have any questions or concerns about your charges, feel free to reach out to our support team at support@appos.io for assistance. We want to ensure you have complete transparency and peace of mind with your billing.
Without an active subscription, users will see a notice that the project is unavailable. You will also lose build credits, preventing updates, design changes, and push notifications. Outdated apps are also at risk of becoming unusable or removed from stores. Your app data may also be removed from Appos Studio.
While cancellation won’t immediately remove your app from the app stores, regular updates are crucial for compatibility with new operating systems.
To keep your app running smoothly, we strongly recommend maintaining an active subscription.
Appos provides multiple support options to assist you throughout your app development journey. For self-service users, we offer 24/7/365 support through Astra—our AI-powered assistant—ensuring instant guidance whenever you need it. Additionally, our US-based support team is available via email and live chat, and we provide free design consultations to help you build the perfect app with confidence.
For those choosing our full-service packages, we go beyond standard support by offering personalized consultations, custom development services, and dedicated account managers to ensure a smooth, stress-free experience from start to finish. We're always here for you—no hassle, just reliable support when you need it most.
If you don’t already have a website or would like assistance in creating the ideal mobile app for your business, we recommend considering our full-service design packages. Our team of experts will work closely with you to understand your vision and requirements, ensuring that the final product aligns perfectly with your brand and goals.
From initial concept to final launch, we handle everything, including design, development, and testing, so you can focus on running your business. Click here to learn more about how our full-service packages can elevate your app experience and drive success for your organization.
To delete your app from the app stores, you can do so through the General Settings screen in Appos Studio. Simply click the three dots in the top right corner and select "Delete My App".
Please be aware that this action will permanently delete your app and all associated data, and it cannot be reversed, so proceed with caution.
Our refund policy is designed to ensure customer satisfaction while maintaining a fair process. If you are not satisfied with your purchase, please contact us within 30 days for a full refund on any unused services.
However, please note that once a service has been initiated or an app has been published, refunds may not be applicable. For subscription-based services, cancellations can be made at any time, but no refunds will be provided for the current billing cycle.
We encourage you to reach out to our support team at support@appos.io if you have any questions or concerns regarding your purchase or our refund policy.
For any billing inquiries, please reach out to our support team at support@appos.io. Our dedicated team is available to assist you with questions regarding your subscription, payment methods, invoices, or any billing-related issues you may encounter. Don’t hesitate to get in touch; we’re here to help!
Design Made Easy
Adobe Express questions
The Adobe Express add-on is now available and free to use directly from your Appos Studio dashboard! Start designing stunning splash screens, app icons, and more—no additional setup required.
Adobe Express is a cloud-based design app that allows users to create stunning content for social media, marketing, and more. Available on both mobile and web, it syncs files across devices for seamless use. With features like thousands of customizable templates, access to Adobe Stock photos and Adobe Fonts, and powerful quick actions like background removal and video-to-GIF conversion, Adobe Express makes design simple and efficient.
Users can also enhance photos, apply design elements, and collaborate in real time—all while maintaining brand consistency with shared style kits. It’s the ultimate tool for creativity and collaboration. Whether you’re a seasoned designer or a complete beginner, you can explore your creativity and produce professional-quality designs in just a few clicks.
Adobe Express is included at no additional cost with all of our Appos Studio subscription plans. While some premium features—like extra generative AI credits—are billed directly by Adobe, everything you need to design stunning app icons, splash screens, and other project assets is available for free.
Rest assured, the essential tools to create beautiful graphics are ready for you to use without any extra charges.
Uploading an image from your device in Adobe Express is simple! Click the "Upload" option in the left-hand navigation menu within the Adobe Express window, then choose the file you want to open. If your image is saved in your Adobe Cloud storage, select the "Your Stuff" button in the same menu, and pick the file you want to use. It’s that easy!
Saving your designs in Adobe Express is quick and straightforward! Once you’ve finished editing your image, simply click the "Download" button located in the top right corner of the navigation menu. This will save your design, ensuring you can access it later or share it as needed.
It's that easy—your creative work is preserved with just a few clicks!